Student Information

STUDENT’S CONFIDENTIALITY

Kits4Kids Special School is committed to maintaining the confidentiality of student’s personal information and undertakes not to divulge any information pertaining to student’s personal information to any third parties without prior consent in written form from the student.
Kits4Kids Special School collects and holds a range of personal information about all of its students which includes personal details, Academic records, personal welfare information, program costs, Passport and Visa details.
Kits4Kids Special School will take all reasonable steps to ensure that personal information collected is accurate, relevant, up-to-date, complete, and not misleading.
Kits4Kids Special School will ensure only authorized staff to gain entry into record keeping files and will take all reasonable steps to protect information from loss, misuse, unauthorized access, modification and disclosure.
Kits4Kids Special School will maintain that No information will be given to any external agency without the student’s express consent unless the provision of such information is required by law.

STUDENT CONTRACT

Each student must sign a Standard Student Contract prior to commencing the course. This is a legally binding contract between the school and the student which will provide the full cost of tuition, clear definitions of course details, refund and dispute mechanism.

Should you start your course without signing Standard Student Contract, kindly approach your school principal.

1. In the event of a pending investigation of staff or student initiated by a court of law or relevant agency, the school will have to suspend or stop our services. This is protect both the plaintiff or defendant in the case where mediation or legal courses may take place. While the court or/and legal agencies may not have direct purview, it is in the reasonable nature to stop or/and suspend any services for the protection of each parties.

Based on the contract, payment should be paid before start or program or “by the 8th of every month” but in the event services are rendered before payment, the school is allowed to stop/suspend services without prejudices and not liable for further claims due to non payment.

TRANSFER/WITHDRAWAL POLICY

Deemed Withdrawal (Transfer):

A Student who transfers from the programme to another programme with Kits4Kids Special School shall be deemed to have withdrawn from the programme and the provisions of “Withdrawal Without Cause and Refunds” shall apply.

COURSE FEE PAYMENT

Course fee payment will be made by the student with the amount of not exceeding 2 (two) months installment fees.
Course fee is payable 14 days prior to commencement of the class or immediately upon receipt of invoice, whichever is sooner.
A late payment fee of 5% is chargeable.
Students are advised to refer to their Standard Student Contract which will provide details of monthly installment scheme. Reminder will also be sent by email.
Below is more detailed break-downs of payment.

Upon registration:

Registration fee: MYR100

Course fee is payable once the course starts

- Refer to our payment scheme

Other fees:

1. Uniform MYR 50 / set

2. Insurance MYR 50 /year

No replacement classes will be made should the child be absent from school or during public holidays.
Kits4Kids Special School reserves the right to refuse admission of students whose fees remain unpaid for 1 month.

ISSUANCE OF RECEIPT

Kits4Kids Special School will issue a receipt with the breakdown of payment to every payment made. The receipt will be issued at the same time of the payment to the student.

TEACHER – STUDENT RATIO

Kits4Kids Special School adopts different student-teacher ratio in one class depending on the programme:

- Toddler, Nursery and Kinders Programme Early Intervention - up to 5 - 10 :1
- Junior / CARE Programme - up to 10:1

MODE OF PAYMENTS

The students can make their payments by:

1. Telegraph Transfer (TT)

2. Bank Draft/Cheque: Payable to Kits4Kids Group Sdn Bhd.

3. GIRO: Deduction will be made by 14th day of the month.

4. Cash in Malaysian Ringgit

ACCURACY OF CHARGING

Kits4Kids Special School is committed to provide accurate charging of all fees. List of the breakdown of all Tuition Fees and Non-Course Fees can be found in the Standard Student Contract, payment schedules and our communication materials.

PAYMENT, REFUND, TRANSFER, WITHDRAWAL RELATED PROCEDURES

Payment

Course payment must be made at the latest 1 week prior to commencement of the course.

Refund

Withdrawal for Cause:

In the event that:

Kits4Kids Special School is unable to commence the Course on the Commencement Date;
Kits4Kids Special School terminates the Course for any reason prior to the completion of the Course; or
Kits4Kids Special School is in material breach of its obligation under the Student Contract Agreement

the entire amount of the Tuition Fees (less any applicable bank administrative charges) are fully refundable within 60 working days after receiving the Student’s notice of withdrawal.

Withdrawal Without Cause and Refunds:

Where the Student withdraws from the Course for any reason other than those set out in the Clause mentioned above, K4K shall as soon as practicable after receiving the Student’s written notice of withdrawal (and in any event no more than thirty (30) working days after receiving such notice) refund to the Student the entire amount (100%) of the fees (less all such deductions which the PEI is entitled to make in accordance with Clause 2) together with the following sums (less any applicable bank administrative charges properly paid/payable under Clause 3):

% of [the aggregate amount of the Course Fees and Additional Fees paid under Clause 1.6 and 1.9]
If Student’s written notice of withdrawal is received [100%] More than [14] days before the Commencement Date [0%] Before, but not more than [-] days before the Commencement Date [0%] After, but not more than [-] days after the Commencement Date [0%] More than [-] days after the Commencement Date, but not more than [-] days after the Commencement Date [0%] More than [-] days after the Commencement Date It takes around 30 (thirty) working days to process the refund of tuition fees. All requests must be submitted in written form and the process will start from the date stated on the form of 2 months’ in advance.

MODES OF NOTIFICATION IN THE EVENT OF CHANGES

Should there be any changes pertaining to the course, students will be notified fourteen (14) days in advance by either of the following:

Letter
Email
SMS
Phone call

Any changes in dates, times, venues, speakers/lecturers and fees may occur due to unforeseen circumstances. However, Kits4Kids Special School will ensure that every student will be contacted via phone and email. A notification will also be posted at the main entrance of the centre for awareness. Should there be any changes in course requirements, fees or, centre administration, the students will be notified through letters, memo handouts and notification will also be posted on the notice board.

STUDENT COMPLAINT / GRIEVANCE RESOLUTION PROCEDURE

During the course of study, disagreement may occur at any given time. The cause of this may be various. The school recognizes that problems may happen during a teaching-learning process or non-teaching-learning related matters. In order to provide a high quality education and services to all the students, therefore, students are encouraged to raise any issues pertaining to either their courses or well-being at an early stage so that the school can assist them in any way it can. Minor grievance should be resolved within one day. Should this problem be unresolved, students are advised to lodge in a Written Complaint to the Programme Coordinator. The flowchart of Complaint / Grievance Procedure will be as follows stated.

DETAILS OF THE PROCEDURES AND ANY IMPLICATIONS OF STUDENTS WITHDRAWAL FROM PROGRAMME, NON-ATTENDANCE, TERMINATION OF PROGRAMME BY K4K AND REFUNDS POLICY

If the student fails to achieve a rate of 80% in attendance. A warning letter will be sent to the students’ parents or guardian to notify them of their child/ward’s behaviour. If the student continues to be absent from class, he/she will be counselled. In the event that parents/guardians of the students in Kits4Kids Special School are not satisfied with the resolution of their complaints by the school, they can refer their complaints to the Relevant bodies.

SCHEMES AVAILABLE

Educational Sponsorship Programme
Families with combined income of MYR3000 and below per month are eligible to apply for the Educational Sponsorship Programme for their children. Eligibility of each child will be reviewed on an annual basis.
Parents may liaise with the Principal for more information on the above-mentioned schemes.

HEALTH AND MEDICATION INFORMATION

Daily Health

Keep the child at home if he/she suffers from any of the following illnesses :

- High fever (37.3 degrees centigrade and above)

- Infectious conjunctivitis (sore eye)

- Diarrhea

- Vomiting

- Infectious diseases such as mumps, measles, chicken pox etc.

- Hand-foot-mouth disease

Once your child recovers from a contagious illness, you will have to produce a medical certificate to confirm that your child is ready to go back to school. This regulation is necessary to help your child recover faster and protect the well-being of other children. However, if the child is missing for three consecutive days, the school may render automatic termination.

Medication

If your child is on medication, it is advisable that you inform our staff of it. This allows the staff to observe any side-effects that the child may experience in school after taking the medication at home. No medication will be administered in school.

Allergies

Parents must inform the school of any allergies of the child. This information will be communicated to the staff so that they are aware of the allergies (if any) of each child.

SAFETY MEASURES

Jewellery

For safety reasons, children are not allowed to wear any forms of jewellery at the school.

Sign in and Sign out

Parents need to sign on the Sign In /Sign Out Book at the parents’ corner. Those children that are on school bus, the driver will acknowledge on the Sign In/ Sign Out Book. During the peak hours in the morning, our staff will be at the main gate to receive the children between 8.45 am – 9 am / 12 noon to 12:15pm / 12:45 pm to 1 pm / 4pm to 4:15 pm.

Authorized Guardian

Parents need to inform the school should there be someone picking the child up other than the authorized guardians stated in the registration form. Our staff will contact you to verify.

Field Trips

There will be a parent’s authorization form where the parents have to acknowledge their consent for each field trip organized by the school.

PARTNERSHIP WITH PARENTS

IPPC Approach

Parent-Teacher Conference

There will be a minimum twice a year Parent-Teacher conference in May and November. The child’s teachers will observe and assess your child and share with you the information regarding your child’s progress and interests.
Child’s Portfolio and Progress Report

A termly portfolio and progress report will be given to the parents on the child’s development.
Child’s IEP

A 6 months IEP meeting will be arranged with the parents on the new goals set for the child. Initial month will be a suitable home visit scheduled for the parents for children attending 5x a week session.
Child’s weekly Communication Book

There will be a weekly communication book for the children based on the progress of the child.
Parent’s Newsletter

A regular newsletter updates you on the development in school and shares activities or articles by professionals in the Early Childhood Education and Special Education. This newsletter is also a channel for parents’ views and suggestions.
Parental Workshops/ Talks

There will be a parental workshop or talks held on a quarterly basis in a year. Details of the talks or workshops will be either posted on the website.
Name of DPO: Ms Isabelle Chu
Job title : Managing Director
Telephone number: +60 16360 8815
Email address: K4KFoundation@gmail.com / Kits4KidsSpecialSchool@gmail.com
Mailing address: D2-G4-05, Jalan Dutamas 1, Solaris Dutamas, 50480, Kuala Lumpur, Malaysia

Every Child is Protected

Student Information